Shipping + Handling

All prices are shown in New Zealand Dollars (NZD)

SHIPPING

NEW ZEALAND

Delivery times are approximate. Postage and handling charges include tracking number and insurance. Please supply a physical address where your item can be signed for 9am – 5pm weekdays. Delivery cannot be made to a PO Box. 

Courier Post
1-2 working days  
FREE for orders over $250
$8 NZD for orders under $250

INTERNATIONAL

Delivery times are approximate and may be longer, should your item/s require customs clearance upon arrival in your destination. Shipping costs do not account for any import charges, customs duties, VAT fees, or other fees upon arrival in your destination. Monni.co take no responsibility for any charges that may apply upon arrival. For further information please contact your local Customs Services. 

Postage and handling charges include tracking number and insurance. Please supply a physical address where your item can be signed for 9am – 5pm weekdays. Delivery cannot be made to a PO Box. 

Australia
Economy
3-4 working days
FREE for orders over $250
$15 AUS for orders under $250

Priority
1-2 working days
$50 AUS

Rest of World
Economy
3-5 working days
FREE for orders over $250
$25 USD for orders under $250

Priority
1-2 working days
$90 USD

DELIVERY TIMING

Orders will be processed within standard business hours (Mon – Fri, 9am – 5pm). Any orders received outside of these times will be processed the next business working day. Processing of your order may take up to 48 working hours. Shipping estimates are additional to this processing time.

We will email you confirmation and your tracking number once your order has been dispatched. 
 

STOCK AVAILABILITY AND SPECIAL ORDERS

Due to the size of our company, stock is sewn in small batches.
If an item, size, or colour if unavailable, please contact us directly at contact@monni.co

Should your ordered item/s be unavailable, we will contact you within 24 hours.
If an item or size is out of stock or unavailable online, you may be able to place a Special Order.
For Special Orders, please enquire about this service at contact@monni.co

PAYMENT

Payment can be made by Visa, Mastercard, Bankcard, and American Express. 
 

CANCELLATION POLICY

Once an order has been placed you may not cancel the order, as goods are often packaged and shipped the same day. Please select carefully before placing an order.